Policies

Return Policy

Mosquito’s happy to take any product back as long as it’s in its original condition and a current offering from our catalog, FOB HB. A 20% restocking fee will be charged for all returns and is available as a credit to your account. Private label is not available to return.

Warranty Work

PLEASE DO NOT WORK ON ANY PRODUCTS WITHOUT CALLING All work must be authorized, or your warranty may not be accepted. RMA numbers must be assigned for any work, prior to any action being taken. NO EXCEPTIONS.

Miscellaneous

Carbon Brushes must be changed when needed, not part of the warranty as it’s a wear item. Wear is not covered for any parts. Non-use of paper bag voids the motor warranty as particles super-heat the motor. Dust inside the vacuum body, motor, motor HEPA filter, the motor cavity is a sign of not using the disposable bag voiding this warranty. * Prices are subject to change.

Please Send Us Photos So We Can Best Help You

We often ask for photos to expedite claims. Most claims are solved with just a photo.

• Occasionally Mosquito will want the product back for testing/evaluation.
• Mosquito builds all its products in Huntington Beach, California.
• Any product failure is of great importance & corrective action is taken immediately when a product deficiency is found.

Thanks for your business. Please contact us with any questions.